OpenNet estimated 46,000 individual fibre connections affected

OpenNet issued another media update on the fire at SingTel Exchange. Around 46,000 individual fibre connections are affected as the fire damaged 81 OpenNet’s fibre cables (around 23,000 strands). More information below.

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OpenNet Update: Impact of Fire at SingTel’s Bukit Panjang Exchange

Singapore, Thursday, 10 October 2013 – The fire in the cable vault of SingTel’s Bukit Panjang Exchange yesterday damaged 81 of OpenNet’s fibre cables. Since each cable has numerous fibre strands, approximately 23,000 fibre strands were affected, disrupting an estimated 46,000 individual fibre connections.

OpenNet sent out a media alert yesterday that some fibre users in Bukit Batok, Bukit Panjang, Bukit Timah, Choa Chu Kang, Kranji, Marsiling, Teck Whye, and Woodlands may experience service disruption due to the fire. Restoration efforts continued through the night and 27% of the affected fibre connections have been restored.

Restoration work is still being carried out by OpenNet. Given the very large number of individual fibre strands damaged and the fact that each end-to-end fibre connection has to be individually restored, OpenNet will require more time to carry out the restoration work.  Service to affected fibre subscribers is being restored progressively and all fibre connections are expected to be restored within the next 24-36 hours.

OpenNet will provide further updates as the restoration process continues.

About OpenNet Pte Ltd

OpenNet is responsible for building, managing and operating the world’s first nationwide all-optical fibre platform, which is the key foundation of Singapore’s Next Gen NBN. Next Gen NBN is designed to be an ultra-high bandwidth, resilient and scalable state-of-the-art optical fibre network that is capable of delivering speeds of 1Gbps and above to homes, offices and premises around Singapore.

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