iChange has finally issued an email stating that they will stop charging users the Monthly Service Fee starting from September 2026.
This is great news for users because it is absurd that they are charging users this fee if users don’t use the iChange service for the month.
As you can see from my main picture, I have not been using iChange for a while. Previously, I used iChange because of its competitive exchange rate. Now, when I compared it with its competitor (YouTrip), there is no differences. In fact, YouTrip seems to be doing a better job these days.
If I didn’t have a lot of unused foreign digital currency in my wallet, I would have closed the account a long time ago. I believe many have closed the iChange account because of the service fee.
Here is an excerpt of the email: –
Dear iChanger,
We have always believed that iChange should evolve by listening to the people who matter most — you, our customers.
Over the past few months, many of you have shared your feedback with us about the S$1 monthly service fee.
We heard you.
We are pleased to announce that iChange will no longer charge the S$1 monthly service fee with effect from 1 September 2026.
And while the fee is going away, our commitment to giving you exceptional value is not.
We will continue to work hard to negotiate the most competitive FX rates and travel deals we can for our customers, while bringing you even more benefits through iChange:
- Best Rate Guarantee* on selected currencies
- Buyback Guarantee* for eligible unused travel currency
- Highly competitive travel insurance discounts
- Additional cashback on travel deals from Klook, Trip.com, Expedia and many more through the iChange app
We negotiate hard with our partners because we believe the benefits we secure should be passed on to our customers.
To everyone who has stayed with us and supported iChange, thank you. Your feedback, trust and continued support mean a great deal to us.
And if you know someone who previously closed their iChange account because of the monthly service fee, please share the good news with them. We would be delighted to welcome them back to iChange.
We listened. We changed. And we will continue working to make iChange better for you.
What is your take?
BTW, you can use my referral code: teh38 when you sign up again.
https://ichange.onelink.me/Px1i/iyv9ymrr
Use my code: teh38