Singapore to Cease 2G Services from April 2017

In a joint statement from the three Telcos, M1, Singtel, StarHub, Singapore will cease 2G services from April 2017. That means you will have about 2 years to switch your mobile phones to one with minimum 3G specs. Check out the Press Release for more information.


Press Release

Singapore to Cease 2G Services from April 2017

SINGAPORE, 15 June, 2015 – M1, Singtel and StarHub will cease the provision of all 2G services in Singapore with effect from 1 April, 2017. This will apply to 2G voice, messaging and data services. Mobile networks have evolved since the launch of 2G service in 1994, and Singapore’s extensive modern 3G and 4G mobile networks has led to high smartphone ownership and usage rates. To cater for consumers’ increased demand for mobile data and faster access speeds, the spectrum currently used for 2G will be used to provide faster, more advanced 3G and 4G services.

In the last few years, mobile operators have been conducting outreach programmes to encourage customers to migrate to newer networks. Today, the majority of mobile customers are on 3G and 4G networks, only an extremely small percentage of customers remain on 2G-only mobile devices. The mobile operators will continue to reach out to affected 2G users through various channels as relevant, including SMS, calls and posters at their retail outlets, in the run-up to the 2G network closure.

A wide range of 3G and 4G handsets is also available at different price points to enable customers to migrate to newer networks conveniently. Customers on 2G-only handsets will need only to place their SIM cards into a 3G or 4G device to enjoy 3G/4G service immediately, and those using 3G and 4G handsets will not be affected.

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About M1

M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to close to 2 million customers. Established in 1997, M1 achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit
About Singtel
Singtel is Asia’s leading communications group providing next-generation communication, infotainment and technology services to consumers and businesses across Asia Pacific. The Group has a presence in Asia, Australia and Africa with over 550 million mobile customers in 25 countries. In Singapore, Singtel’s consumer operations delivers a complete and integrated suite of services, including mobile, broadband and TV. Singtel provides a superior customer experience by continually setting new goals in service, quality and innovation.
About StarHub
StarHub is Singapore’s fully-integrated info-communications company, offering a full range of information, communications and entertainment services for both consumer and corporate markets. StarHub operates a mobile network that provides 4G, 3G and 2G services. It also manages an
islandwide HFC network that delivers multi-channel pay TV services (including HDTV, Internet TV and on-demand services) as well as ultra-high speed residential broadband services. StarHub operates an extensive fixed business network that provides a wide range of data, voice and wholesale services. Over Singapore’s fibre-based Nationwide Broadband Network, StarHub offers a broad range of home and business broadband plans, as well as commercial and residential IPTV services.
Launched in 2000, StarHub has become one of Singapore’s most innovative info-communications providers, and the pioneer in ‘hubbing’ – the ability to deliver unique integrated and converged services to all its customers. StarHub, listed on the main board of the Singapore Exchange since October 2004, is a component stock of the Straits Times Index and the MSCI Singapore Free Index.

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