M1 today announced that they have won the 2014 Frost & Sullivan Singapore Best Customer Experience in Telecommunications award. Congrats to them. Although..
Tag: Customer Service
Service staff not going that extra mile? Watch this ‘Mickey Mouse’ Prata (Video)
A few days ago, Straits Times published an article “Service staff not going that extra mile: Survey”. Now, here is a video by local videoblogger, Sam Driscoll..
3LiveShop the Future of Customer Service? Video Within
I think the 3LiveShop concept is the future for Customer Service or Sales. Can you imagine the frustration talking to a CS or sales person and not knowing..