StarHub Prepaid Customers Surf in Malaysia at Singapore Data Rate

Good news for StarHub mobile prepaid customers. You can now surf the Internet at local (Singapore) price while you are in Malaysia. All you have to do is to activate this service.


How to activate this service

  • Step 1: Simply purchase & activate a StarHub Prepaid SIM at these locations: StarHub Shops, Exclusive Partner Outlets, 7-Eleven, Cheers, SingPost outlets & authorised StarHub Retailers.
  • Step 2: Dial *123*5*2# to activate Data Roaming service.
  • Step 3: Dial *123*300# to select a Data Plan from as low as $5 for a 1GB plan.

That is it. Enjoy the cheaper data roaming rate in Malaysia.

Click Here for More Information

Here is the Press Release.

Press Release

Cross Borders with No Data Roaming Fees

Available first for StarHub Mobile prepaid customers on all mobile networks in Malaysia

Singapore, 27 August 2015 – StarHub is making the first move to allow its mobile prepaid customers, while travelling to Malaysia, to social network, share memories and surf the Internet without data roaming costs.

Crossing into Malaysia, StarHub Happy Prepaid customers can now seamlessly use their existing prepaid data bundle, as if they were home, with no additional fee for activation or subscription. As a feature unique to StarHub, these customers can data roam on any mobile network in Malaysia without the hassle of manually selecting a partner network.

“We are excited to launch our new cross border service, offering our prepaid customers unparalleled convenience and complete peace-of-mind while data roaming in Malaysia,” said Mr Tian Ung Ping, Assistant Vice President of Mobile Prepaid Business, StarHub. “More and more of our prepaid customers are relying on their smartphones primarily for getting online, and we believe our innovative data roaming offering is relevant for the tens of thousands who travel between Singapore and Malaysia daily.”

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Activating the service is easy and free of charge. Existing StarHub Happy Prepaid customers just simply dial *123*5*2# on their phone to enable data roaming. This opens their existing prepaid data bundle for overseas use.

Customers can thereafter top up their data bundle and track usage as they normally would, by dialing *123# or using the StarHub Happy Prepaid Android or iOS app wherever they are. Data bundle top-ups, for use in both Singapore and Malaysia, range from as low as $1 for 10MB for 7 days to $20 for 1.2GB for 30 days.

The StarHub Happy Prepaid SIM is available at all StarHub Shops and selected authorised dealers, including 7-Eleven, Cheers, SingPost post offices and slimduet.

For more information, please visit

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About StarHub

StarHub is Singapore’s fully-integrated info-communications company, offering a full range of information, communications and entertainment services for both consumer and corporate markets. StarHub operates a mobile network that provides 4G, 3G and 2G services. It also manages an islandwide HFC network that delivers multi-channel pay TV services (including HDTV, Internet TV and on-demand services) as well as ultra-high speed residential broadband services. StarHub operates an extensive fixed business network that provides a wide range of data, voice and wholesale services. Over Singapore’s fibre-based Nationwide Broadband Network, StarHub offers a broad range of home and business broadband plans, as well as commercial and residential IPTV services.

Launched in 2000, StarHub has become one of Singapore’s most innovative info-communications providers, and the pioneer in ‘hubbing’ – the ability to deliver unique integrated and converged services to all its customers. StarHub, listed on the main board of the Singapore Exchange since October 2004, is a component stock of the Straits Times Index and the MSCI Singapore Free Index. Visit for more information.

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