ASUS today announced that they will be providing a free External GPS extension kit for the Eee Pad Transformer tablet. This is in response to some users having trouble with the built in GPS.
Here is the letter to ASUS customers.
“ To all Valued ASUS Customers,
Thank you for purchasing the ASUS Eee Pad Transformer Prime, and helping ASUS to make it the most popular Android based tablet since its launch in December 2011. We greatly appreciate the feedbacks garnered about our products from you, and we take this feedback very seriously. The response to the Transformer Prime generally has been overwhelmingly positive, but we understand that in certain situations, the GPS functionality had not met some users’ expectations. Although the Transformer Prime is not a professional GPS device, as part of our unwavering commitment to customers, we are offering all Transformer Prime owners a free external GPS extension kit, called a dongle, which may help improve signal reception and optimized user experience.
We are pleased to announce this offer as part of our commitment to customer service, but it does not replace, alter or amend any existing warranties you may have. For more detailed information about this offer, please visit http://event.asus.com/ASUSPad/TF201GPS. We also encourage you to contact our local ASUS customer support hotline directly if you are experiencing GPS related problems.
ASUS prides itself on delivering an unrivalled user experience, and we offer our sincere apologies for any inconvenience that our customers may had encountered. “