{"id":30689,"date":"2012-08-18T17:09:25","date_gmt":"2012-08-18T09:09:25","guid":{"rendered":"http:\/\/techielobang.com\/blog\/?p=30689"},"modified":"2012-08-18T17:09:25","modified_gmt":"2012-08-18T09:09:25","slug":"microsoft-and-ncpc-warn-of-rising-phone-scam-in-singapore","status":"publish","type":"post","link":"https:\/\/techielobang.com\/blog\/2012\/08\/18\/microsoft-and-ncpc-warn-of-rising-phone-scam-in-singapore\/","title":{"rendered":"Microsoft and NCPC Warn of Rising Phone Scam in Singapore"},"content":{"rendered":"<p>Microsoft and National Crime Prevention Council (NCPC) in Singapore have issued a joint announcement on the rising of IT related phone scams in Singapore. In such phone scams, scammers normally pretend to be representatives of well-known IT brands to trick victims.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"30690\" data-permalink=\"https:\/\/techielobang.com\/blog\/2012\/08\/18\/microsoft-and-ncpc-warn-of-rising-phone-scam-in-singapore\/microsoft-ncpc\/\" data-orig-file=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?fit=552%2C242&amp;ssl=1\" data-orig-size=\"552,242\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"microsoft-ncpc\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?fit=300%2C131&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?fit=552%2C242&amp;ssl=1\" class=\"aligncenter  wp-image-30690\" title=\"microsoft-ncpc\" src=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?resize=552%2C242\" alt=\"\" width=\"552\" height=\"242\" srcset=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?w=552&amp;ssl=1 552w, https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?resize=300%2C131&amp;ssl=1 300w\" sizes=\"auto, (max-width: 552px) 100vw, 552px\" \/><\/a><\/p>\n<p><!--more--><\/p>\n<p>In my opinion, if someone who called you wanted you to download a software and execute them, your &#8220;alarm&#8221; must be on by now. Here are some information that you can take note (from Microsoft and NCPC).<\/p>\n<h2><span style=\"text-decoration: underline;\">Typical Phone Scam Operation<\/span><\/h2>\n<ol>\n<li>A scammer, claiming to be a Microsoft technical support staff or a Microsoft partner, calls up a victim andinforms him\/her that their computers or notebooks may be experiencing problems and are in need of a security or software update;<\/li>\n<li>The scammer may have many personal details of the victim, for example, name and home address, so as to convince the victim that he\/she is a genuine representative from Microsoft;<\/li>\n<li>Once the victim is convinced that the call is genuine,\u00a0the scammer would ask the victim to download and install one or more software from the Internet. The victim would be asked to provide the software user account identification codes and passwords to the scammer. In some cases, the scammer would direct the victim to a website that allows remote control of the computer; and<\/li>\n<li>Once access has been gained into the victim\u2019s computer, the scammer would remotely control or delete files to convince him\/her to buy additional software by making online payments or providing their credit card details. In some cases,\u00a0the scammer may\u00a0\u00a0gain access to confidential data within the victims\u2019 computers that can\u00a0be used for illegal online transactions.<\/li>\n<\/ol>\n<h2><span style=\"text-decoration: underline;\">Prevention<\/span><\/h2>\n<p>Members of the public are advised to adopt the following crime prevention measures:<\/p>\n<ul>\n<li>Ignore such calls;<\/li>\n<li>Do not follow the instructions of the callers to install any software into your computer or enter any commands; and<\/li>\n<li>Do not make any payment or divulge your credit card or bank account details to the callers.<\/li>\n<\/ul>\n<p>Concerned public members can contact Microsoft Singapore at\u00a0<strong>800-852-3543<\/strong>\u00a0if they have further queries or concerns\u00a0about phone scams.<\/p>\n<h2><span style=\"text-decoration: underline;\">Victim(s) of Phone Scams<\/span><\/h2>\n<p>Victims of phone scams should immediately report the matter to the police\u00a0at\u00a0<strong>999<\/strong>.<\/p>\n<p>Here is the full Press Release.<\/p>\n<div id=\"pressrelease-link-30689\" class=\"sh-link pressrelease-link sh-hide\"><a href=\"#\" onclick=\"showhide_toggle('pressrelease', 30689, 'Show Press Release (558 More Words)', 'Hide Press Release (558 Less Words)'); return false;\" aria-expanded=\"false\"><span id=\"pressrelease-toggle-30689\">Show Press Release (558 More Words)<\/span><\/a><\/div><div id=\"pressrelease-content-30689\" class=\"sh-content pressrelease-content sh-hide\" style=\"display: none;\">\n<h2 align=\"center\">Microsoft and National Crime Prevention Council Warns of Rising Phone Scams in Singapore<\/h2>\n<p><strong>Singapore \u2014 16 August 2012 \u2014\u00a0<\/strong>Microsoft and the National Crime Prevention Council (NCPC) today cautioned Singaporeans to be alert against IT product-related phone scams in Singapore, in light of recent increase in\u00a0phone scams that have cheated hundreds of dollars out of victims.<\/p>\n<p>As reported recently in the Singapore Police Force\u2019s Mid-Year Crime Brief 2012[1],\u00a032 cases of IT product-related phone scams were recorded in the first half of this year, during which, five victims transferred a total sum of S$1,462 to scammers, each transferring amounts between S$100 and S$800<strong>.<\/strong><\/p>\n<p>In such phone scams, scammers normally pretend to be representatives of well-known IT brands, such as Microsoft, to trick victims, as products from these brands are likely to be owned by most people.<\/p>\n<p>The recent phone scams typically unfold in the following manner:<\/p>\n<ol>\n<li>A scammer, claiming to be a Microsoft technical support staff or a Microsoft partner, calls up a victim andinforms him\/her that their computers or notebooks may be experiencing problems and are in need of a security or software update;<\/li>\n<li>The scammer may have many personal details of the victim, for example, name and home address, so as to convince the victim that he\/she is a genuine representative from Microsoft;<\/li>\n<li>Once the victim is convinced that the call is genuine,\u00a0the scammer would ask the victim to download and install one or more software from the Internet. The victim would be asked to provide the software user account identification codes and passwords to the scammer. In some cases, the scammer would direct the victim to a website that allows remote control of the computer; and<\/li>\n<li>Once access has been gained into the victim\u2019s computer, the scammer would remotely control or delete files to convince him\/her to buy additional software by making online payments or providing their credit card details. In some cases,\u00a0the scammer may\u00a0\u00a0gain access to confidential data within the victims\u2019 computers that can\u00a0be used for illegal online transactions.<\/li>\n<\/ol>\n<p>\u201cMicrosoft treats these phone scams seriously as it may lead to a compromise of personal data and loss of money. We have been working closely with law enforcement agencies across Asia to stem these phone scams. We have found that the best deterent is the alert and well-informed individual as phone scammers would always invent new tricks and scenarios to cheat their victims.\u201d<\/p>\n<p>\u201cNCPC is glad to work with stakeholders like Microsoft to raise public awareness and reduce the number of people conned. Phone scams are one of the emerging trends in Singapore and in the first half of this year alone, the total amount of money cheated through the various types of phone scams was S$2.37 million. \u00a0We would like to encourage the community to spread the message to their family, friends and colleagues to be vigilant and help prevent scammers from preying on more victims,\u201d said\u00a0Mr Tan Kian Hoon, Chairman, National Crime Prevention Council.<\/p>\n<p>Members of the public are advised to adopt the following crime prevention measures:<\/p>\n<ul>\n<li>Ignore such calls;<\/li>\n<li>Do not follow the instructions of the callers to install any software into your computer or enter any commands; and<\/li>\n<li>Do not make any payment or divulge your credit card or bank account details to the callers.<\/li>\n<\/ul>\n<p>Concerned public members can contact Microsoft Singapore at\u00a0<strong>800-852-3543<\/strong>\u00a0if they have further queries or concerns\u00a0about phone scams.<\/p>\n<p>Victims of phone scams should immediately report the matter to the police\u00a0at\u00a0<strong>999<\/strong>.<\/p>\n<p><a title=\"\" name=\"1392e6a7467c2991__ftn1\" href=\"https:\/\/mail.google.com\/mail\/u\/0\/?ui=2&amp;view=bsp&amp;ver=ohhl4rw8mbn4#1392e6a7467c2991__ftnref1\"><\/a>[1]\u00a0Singapore Police Force\u2019s Mid-year Crime Brief :\u00a0<a href=\"http:\/\/www.spf.gov.sg\/mic\/2012\/120814_mid_year_crime_brief_statistics.htm\" target=\"_blank\">http:\/\/www.spf.gov.sg\/mic\/<wbr>2012\/120814_mid_year_crime_<wbr>brief_statistics.htm<\/wbr><\/wbr><\/a><\/p>\n<p><\/div><br \/>\n[ad#img]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft and National Crime Prevention Council (NCPC) in Singapore have issued a joint announcement on the rising of IT related phone scams in Singapore. In..<\/p>\n","protected":false},"author":1,"featured_media":30690,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_links_to":"","_links_to_target":""},"categories":[1509,4,61,14],"tags":[8696,4357,8699,116,6554,8697,8698,282,2518],"class_list":["post-30689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-information","category-local","category-techie","tag-crime-prevention","tag-featured-2","tag-it-related","tag-microsoft","tag-ncpc","tag-phone-scam","tag-scammer","tag-singapore","tag-trick"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2012\/08\/microsoft-ncpc.jpg?fit=552%2C242&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p8YKZ-7YZ","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts\/30689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/comments?post=30689"}],"version-history":[{"count":3,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts\/30689\/revisions"}],"predecessor-version":[{"id":30693,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts\/30689\/revisions\/30693"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/media\/30690"}],"wp:attachment":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/media?parent=30689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/categories?post=30689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/tags?post=30689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}