{"id":18996,"date":"2011-05-01T16:25:09","date_gmt":"2011-05-01T08:25:09","guid":{"rendered":"http:\/\/techielobang.com\/blog\/?p=18996"},"modified":"2011-05-01T16:25:09","modified_gmt":"2011-05-01T08:25:09","slug":"sony-apologize-for-psn-hack-promised-restoration-and-perks","status":"publish","type":"post","link":"https:\/\/techielobang.com\/blog\/2011\/05\/01\/sony-apologize-for-psn-hack-promised-restoration-and-perks\/","title":{"rendered":"Sony Apologize for PSN Hack, Promised Restoration and Perks"},"content":{"rendered":"<p>Sony execs went up the stage today (1st May) and apologized for the <a href=\"http:\/\/techielobang.com\/blog\/2011\/04\/27\/sony-playstation-network-compromised-personal-details-taken\/\" target=\"_blank\">PlayStation Network (PSN) hack that happened a week ago<\/a>. They promised restoration to the network and <a href=\"http:\/\/en.wikipedia.org\/wiki\/Qriocity\" target=\"_blank\">Qriocity<\/a>. On top of that, they offered some &#8220;perks&#8221; as a way of apologizing for the lapse.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"18997\" data-permalink=\"https:\/\/techielobang.com\/blog\/2011\/05\/01\/sony-apologize-for-psn-hack-promised-restoration-and-perks\/20110430-22105573-p1040044-1304232026\/\" data-orig-file=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg?fit=600%2C398&amp;ssl=1\" data-orig-size=\"600,398\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"20110430-22105573&#8211;p1040044-1304232026\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg?fit=300%2C199&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg?fit=600%2C398&amp;ssl=1\" class=\"aligncenter size-full wp-image-18997\" title=\"20110430-22105573--p1040044-1304232026\" src=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg?resize=540%2C359\" alt=\"\" width=\"540\" height=\"359\" srcset=\"https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg?w=600&amp;ssl=1 600w, https:\/\/i0.wp.com\/techielobang.com\/blog\/wp-content\/uploads\/2011\/05\/20110430-22105573-p1040044-1304232026.jpg?resize=300%2C199&amp;ssl=1 300w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/a><\/p>\n<p><!--more-->Seriously, I wonder how many people are affected by it, or will the hackers do anything with the data. In any way, it is good to change the password and check the account frequently.<\/p>\n<p>Here is the Press Release (copied from Engagdget).<\/p>\n<div id=\"pr_text\">\n<blockquote><p><strong>SOME PLAYSTATION\u00aeNETWORK AND QRIOCITY\u2122 SERVICES TO BE AVAILABLE THIS WEEK<br \/>\nPhased Global Rollout of Services to Begin Regionally; System Security  Enhanced to Provide Greater Protection of Personal Information<\/strong><\/p>\n<p>Tokyo, May 1, 2011 \u2013 Sony Computer Entertainment (SCE) and Sony Network  Entertainment International (SNEI, the company) announced they will  shortly begin a phased restoration by region of PlayStation\u00aeNetwork and  Qriocity\u2122 services, beginning with gaming, music and video services to  be turned on. The company also announced both a series of immediate  steps to enhance security across the network and a new customer  appreciation program to thank its customers for their patience and  loyalty.<\/p>\n<p>Following a criminal cyber-attack on the company&#8217;s data-center located  in San Diego, California, U.S.A., SNEI quickly turned off the  PlayStation Network and Qriocity services, engaged multiple expert  information security firms over the course of several days and conducted  an extensive audit of the system. Since then, the company has  implemented a variety of new security measures to provide greater  protection of personal information. SNEI and its third-party experts  have conducted extensive tests to verify the security strength of the  PlayStation Network and Qriocity services. With these measures in place,  SCE and SNEI plan to start a phased rollout by region of the services  shortly. The initial phase of the rollout will include, but is not  limited to, the following:<\/p><\/blockquote>\n<ul>\n<li>Restoration of Online game-play across the PlayStation\u00ae3 (PS3) and PSP\u00ae (PlayStation\u00aePortable) systems<\/li>\n<li>-This includes titles requiring online verification and downloaded games<\/li>\n<li>Access to Music Unlimited powered by Qriocity for PS3\/PSP for existing subscribers<\/li>\n<li>Access to account management and password reset<\/li>\n<li>Access to download un-expired Movie Rentals on PS3, PSP and MediaGo<\/li>\n<li>PlayStation\u00aeHome<\/li>\n<li>Friends List<\/li>\n<li>Chat Functionality\n<p>Working closely with several outside security firms, the company has  implemented significant security measures to further detect  unauthorized activity and provide consumers with greater protection of  their personal information. The company is also creating the position of  Chief Information Security Officer, directly reporting to Shinji  Hasejima, Chief Information Officer of Sony Corporation, to add a new  position of expertise in and accountability for customer data protection  and supplement existing information security personnel. The new  security measures implemented include, but are not limited to, the  following:<\/li>\n<\/ul>\n<ul>\n<li>Added automated software monitoring and configuration management to help defend against new attacks<\/li>\n<li>Enhanced levels of data protection and encryption<\/li>\n<li>Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns<\/li>\n<li>Implementation of additional firewalls<\/li>\n<\/ul>\n<blockquote><p>The company also expedited an already planned move of the  system to a new data center in a different location that has been under  construction and development for several months. In addition, PS3 will  have a forced system software update that will require all registered  PlayStation Network users to change their account passwords before being  able to sign into the service. As an added layer of security, that  password can only be changed on the same PS3 in which that account was  activated, or through validated email confirmation, a critical step to  help further protect customer data.<\/p>\n<p>The company is conducting a thorough and on-going investigation and  working with law enforcement to track down and prosecute those  responsible for the illegal intrusion.<\/p>\n<p>&#8220;This criminal act against our network had a significant impact not only  on our consumers, but our entire industry. These illegal attacks  obviously highlight the widespread problem with cyber-security. We take  the security of our consumers&#8217; information very seriously and are  committed to helping our consumers protect their personal data. In  addition, the organization has worked around the clock to bring these  services back online, and are doing so only after we had verified  increased levels of security across our networks,&#8221; said Kazuo Hirai,  Executive Deputy President, Sony Corporation. &#8220;Our global audience of  PlayStation Network and Qriocity consumers was disrupted. We have  learned lessons along the way about the valued relationship with our  consumers, and to that end, we will be launching a customer appreciation  program for registered consumers as a way of expressing our gratitude  for their loyalty during this network downtime, as we work even harder  to restore and regain their trust in us and our services.&#8221;<\/p>\n<p>Complimentary Offering and &#8220;Welcome Back&#8221; Appreciation Program<\/p>\n<p>While there is no evidence at this time that credit card data was taken,  the company is committed to helping its customers protect their  personal data and will provide a complimentary offering to assist users  in enrolling in identity theft protection services and\/or similar  programs. The implementation will be at a local level and further  details will be made available shortly in each region.<\/p>\n<p>The company will also rollout the PlayStation Network and Qriocity  &#8220;Welcome Back&#8221; program, to be offered worldwide, which will be tailored  to specific markets to provide our consumers with a selection of service  options and premium content as an expression of the company&#8217;s  appreciation for their patience, support and continued loyalty.<\/p>\n<p>Central components of the &#8220;Welcome Back&#8221; program will include:<\/p>\n<p>Each territory will be offering selected PlayStation entertainment  content for free download.Specific details of this content will be  announced in each region soon.<\/p>\n<p>All existing PlayStation Network customers will be provided with 30 days  free membership in the PlayStation Plus premium service. Current  members of PlayStation Plus will receive 30 days free service.<\/p>\n<p>Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.<\/p>\n<p>Additional &#8220;Welcome Back&#8221; entertainment and service offerings will be  rolled out over the coming weeks as the company returns the PlayStation  Network and Qriocity services to the quality standard users have grown  to enjoy and strive to exceed those exceptions.<\/p>\n<p>SNEI will continue to reinforce and verify security for transactions  before resuming the PlayStation\u00aeStore and other Qriocity operations,  scheduled for this month.<\/p>\n<p>For more information about the PlayStation Network and Qriocity services  intrusion and restoration, please visit http:\/\/blog.us.playstation.com.  or http:\/\/blog.eu.playstation.com\/<\/p><\/blockquote>\n<p>[ad#boxlist]<br \/>\n(<a href=\"http:\/\/www.engadget.com\/2011\/05\/01\/sony-promises-phased-restoration-of-playstation-network-and-qr\/\" target=\"_blank\">source<\/a>)<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sony execs went up the stage today (1st May) and apologized for the PlayStation Network (PSN) hack that happened a week ago. They promised restoration..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_links_to":"","_links_to_target":""},"categories":[58,4,14],"tags":[3534,171,1954,1399,5103,94],"class_list":["post-18996","post","type-post","status-publish","format-standard","hentry","category-game","category-information","category-techie","tag-network","tag-playstation","tag-playstation-network","tag-psn","tag-qriocity","tag-sony"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p8YKZ-4Wo","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts\/18996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/comments?post=18996"}],"version-history":[{"count":2,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts\/18996\/revisions"}],"predecessor-version":[{"id":18999,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/posts\/18996\/revisions\/18999"}],"wp:attachment":[{"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/media?parent=18996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/categories?post=18996"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techielobang.com\/blog\/wp-json\/wp\/v2\/tags?post=18996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}