M1 partners with Haidilao (海底捞) to provide 5G technology to the upcoming restaurant at Marina Square. Expect to be served by robots and enjoy the waiting time with VR (Virtual Reality) and AR (Augment Reality).
If you have been to Haidilao, you know that their service is tip-top. With this new concept of dining with the aid of 5G technology using Huawei’s technology, I think it will be a totally new experience.
I can’t wait to see how they will entice their customers in this new restaurant. More information in the Press Release.
with Haidilao to ‘spice up’ new restaurant
with 5G technology
Enhancing customer experience through 5G experience corner and immersive dining
SINGAPORE, 17 OCTOBER 2019 — M1 Limited (M1) today announced its collaboration with famous hot pot brand Haidilao to set up a trial 5G network for the restaurant chain’s upcoming new store.
The new Haidilao Hot Pot restaurant at Marina Square will be equipped with self-developed smart machines such as Intelligent Kitchen Management System (IKMS), a customised automatic soup base machine, and food delivery robots. In addition, a new 5G experience corner will be set up that will leverage M1’s 5G expertise and capabilities, as well as deploy Huawei’s technology for an enhanced dining experience.
To enhance customer experience, diners will be able to immerse themselves in instructional, educational and interactive Virtual and Augmented Reality (VR/AR) e-gaming at the 5G experience corner, while waiting in line for the next available seat.
“M1 has been developing and leveraging our 5G capabilities to support real-life applications across a range of industries for quite some time now. This will be our first 5G application in the F&B and retail domain and we are excited to partner with one of Singapore’s favourite hot pot brands, Haidilao, to bring this smart experience to life,” said Mr Willis Sim, Chief Corporate Sales and Solutions Officer, M1.
“Customer experience has always been a top priority for us at Haidilao, and we are very excited to explore this new experience with M1 for our new store. 5G is enabling better experiences across industries, and we are happy to bring the trial of this technology to our restaurant in Singapore,” said Frank Li, branch manager of Haidilao Marina Square.
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M1, a subsidiary of Keppel Corporation, is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over two million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit www.m1.com.sg
The brand Haidilao was founded in 1994. With over 20 years of development, Haidilao has become a world-renowned catering enterprise. By June 30th, 2019, Haidilao owns 593 directly-operated branch restaurants scattered globally across China (Mainland, Hong Kong and Taiwan), Singapore, the United States of America, Japan, South Korea, Canada the UK, Vietnam Malaysia and Australia. It has outlets in 118 cities and over 43,800,000 registered members in Mainland China alone. For more information, visit www.haidilao.com