Today, LG introduces some interesting service and apps to Singapore. The first one is ARTCOOL Premium Smart Service (APSS) for the new ARTCOOL Platinum series airconditioning. LG also introduces LG Remote Call Application where technicians can access your phone remotely to diagnosis its problem.
ARTCOOL Premium Smart Service (APSS)
Being the first-ever smart service application for the air-conditioning industry, the ARTCOOL Premium Smart Service (APSS) promises a within-the-day customer service to ensure an immediate care by LG technicians who are specially designated for the new ARTCOOL Platinum series.
All you have to do is;
- Simply search and download the LG ARTCOOL Premium Smart Service application onto your phone (The application is available for all the Android phones and iPhones.)
- Key in your profile and contact information
- Select the symptom – The application also offers a list of solutions for the common symptoms, so you can find the solutions from the self-check, even without going through the customer service.
- Lastly, select the date and time to make an appointment.
- LG Customer Service will respond within 30 minutes to confirm the appointment.
That’s all set now. Within the same day, you can fully enjoy the ‘Good Air’ that the LG ARTCOOL Platinum quietly brings to you, through its world’s first mirror-finished ultra-sleek body.
LG Remote Call Application
It has been raining all this while, and we all know how awesome it is to just stay at home and snug under the blanket. LG Remote Call Application allows users to diagnose their phone without having to make a trip to the service centre personally.
Follow this step-by=step process;
- Call 6512-0555 to activate “Remote Call” application
- Enter the pass code that will be given to you (Requires a Wi-Fi or 3G data connection)
- Grant access to your phone so the LG technician can run diagnostics remotely
- Service centre will provide suitable advices once diagnostics are completed
That’s it. Now, you can diagnose your phones wirelessly wherever you are, as long as you have a mobile Internet connection! LG Remote Call Application is available on the LG Optimus 2X, LG Optimus Black, and LG Optimus 3D.